How Long Does HEB Hold Prescriptions?

For those who are wondering how long HEB holds onto prescriptions, I contacted 4 different HEB locations and asked them directly. According to the customer service representatives from HEB, the length of time they hold onto prescriptions varies from 10 to 14 days, depending on what insurance requests. The duration of holding a prescription is subject to the requests of the insurance company and will be determined by them.

HEB ensures that all prescriptions are handled with care and respect to the customer’s privacy, so they can rest assured that their information and medicine is in good hands. HEB has a strict policy to hold onto the prescriptions only for the required amount of time, and they dispose of the medication safely and securely once the holding period is over.

If a customer has any questions or concerns about their prescription, they are encouraged to reach out to HEB’s customer service department, who will be happy to assist them.